Trends, Bends and Friends
Posted August 23, 2011
on:- In: Flexible Working | HR | Trends
- 8 Comments

How many times does something have to happen in your workplace before it becomes a trend? Three?….four?…..ten?……twenty? I tweeted this question yesterday and got a fascinating array of answers, none of them definitive, but all of them insightful and interesting.
Graham Salisbury reckoned it to be three times on the basis that once was an occurrence, twice an occurrence and a copy, three makes a trend and four a tradition. Alison Ashford opted for the marketers version of 4 or 5 times, whilst David Goddin estimated 20% of the workforce and provided a technical looking link.
The original reason behind this mulling was because this year so far I have had an unprecedented number of similar happenings in my workplace, which certainly on the above basis, could reasonably qualify as a trend. And I’d be interested to know whether other organisations are experiencing the same type of activity, or indeed other types of occurrences which could be classed as trends.
So my 2011 trend within the business is the sheer number of requests I have had (I estimate around 15 this year so far) of employees who are looking to leave the UK and work abroad and who are requesting to continue to do their roles from an entirely different geographical location. From Australia to the West Coast of America, from Bulgaria to Holland, the proposals are varied, although seem to consistently come from well-regarded employees who have compelling personal reasons why they need to or want to relocate. And this poses some interesting dilemmas for us as a business.
We are absolutely a global organisation and frequently (not always) have offices in these locations and in many cases the managers support the moves, often on the basis that they don’t want to lose the individual from the business. So far, so good. But these proposals are never simple and it s often my job to robustly challenge the managers to critically consider them –
- where does the role need to be based in the long-term?
- is there actually a vacancy where Joe wants to relocate?
- will we need to back-fill Joe in the UK to help him fulfill his dream?
- do we have any HR set-up to actually pay and support Joe in this location?
- as a business do we strategically want people to be in this location?
- would we be even considering this if it wasn’t Joe asking for it?
8 Responses to "Trends, Bends and Friends"

What’s powering the trend to relocate? Technology. Technology has enabled us (well, those of us who only need a computer) to work remotely and with mobile, broadband and wifi you can stay online consistently throughout the day. Seems to me this is the big trend. I certainly benefitted from technology in that I could work remotely when I moved out of London. I knew I could do my work from outside the office so I asked if I could.Working abroad poses more challenges for the organisation I guess. Can’t provide any other trends, I’m afraid, as am now self-employed (that gives me a far better perspective on corporate life). Thought-provoking post, Alison. I’d echo James’s point about the fact it is great colleagues feel they can ask in the first place.


Got me thinking this one. I really enjoyed this post and surrounding discussion. For once, I thought I would join in. Perhaps less from an HR and policy perspective though, but more from the perspective of when people can be effective and how we can confuse what can be done with what actually works best.
Years ago (many years ago) I worked for BT (The Internet was new ish for most of us, I had a web page about my life. No one read it apart from me, but I guess it was a blog of sorts. I used to put the address on Christmas cards! But that’s not the point). That was in 1997.
BT (they used to be telephone company) gave me a mobile phone, a lap top, a lap extension (it was 1997) and a car, and decided I could work anywhere, despite being in IT strategy and project management. Essentially I was a collaborator but I hope in a good way. I left six months later when I realised that my throughput had crashed.
Not only do I thrive on working with people, I get stuff done ~3 times faster when I can do so by running around an office to make things happen. Ok, 3 times is a guess…
Working remotely is ok, the tools help and some tasks are either solo jobs, depend on interaction through existing relationships or are about one to one transactional contact that works ok on the phone. For sure, I have got better at establishing rapport through small talk over the phone with people I have never met. You can make it all work. Sometimes it is essential, particularly in global companies where the benefit of scale and reach exceeds some of the inefficiency. I do all of this a lot now.
My concern is that we confuse what can be done if we have to, with what works best for a given task and desired outcome. The organisation has to calibrate itself to be effective as best it can informed by it’s values. Often being in the same place as others is THE killer tool, we are designed and skilled in direct interaction. When you are not in the same place you had better engineer the interfaces carefully, build great relationships well, hire special people, and define policy or, sadly, even process very well. The tools help, but that’s all. They are not a rationale for a location strategy for collaborative roles that resemble an outbreak of measles, extended communication cycles (compared to a good old row round a white board, Twitter is snail paced) and glacial agreement and action. To be clear, there are roles that can be done anywhere. The tools just don’t turn every role into one that can be done anywhere by anyone.
Anyway, off to the USA next week to meet 66% of the people I collaborate most with …

August 23, 2011 at 8:47 pm
Working in a startup which has grown in staff numbers at a phenomenal rate this year, change is the norm and probably represents the only consistent trend! I therefore don’t want to add much on your trend analysis topic – but I did get a gut reaction to the figure of 15 requests to relocate globally this year.
Seems like a mighty healthy number of people who are experiencing life-changing personal circumstances coming to talk about it and ask if they can stay (albeit in some revised capacity). The vast majority of people I’ve known to go through relocation in recent times have done so by moving employer completely. In fact, I can think of only two in the last four years who’ve stayed with the same employer. What’ve you done to create such an open, communicative environment?? Love it.
August 24, 2011 at 8:33 am
Thanks for commenting James – you’re right, i guess that is the sign of heatlhy and open communications…funny how sometimes you can take things for granted in your own organisation that may not exist in others. How did we get there? Not sure to be honest, probably a combination of factors – but would love to have a chat further about it sometime.